Incidents reported on status page for EstateSync https://status.estatesync.com/ https://d1lppblt9t2x15.cloudfront.net/logos/c840bc5d54dcd6028cf5f32dacad8f88.png https://status.estatesync.com/ en https://status.estatesync.com/incident/431274 Wed, 18 Sep 2024 21:31:02 -0000 https://status.estatesync.com/incident/431274#a53c6dd9469bc532f332ddf4f1c940400af52333dc1d9b160aa5e610bc3dac57 API recovered. https://status.estatesync.com/incident/431274 Wed, 18 Sep 2024 21:23:32 -0000 https://status.estatesync.com/incident/431274#aa003c4cf50ca61181c73f1e612141117e011dd834592b213798216ba883c625 API went down. https://status.estatesync.com/incident/166196 Thu, 19 Jan 2023 23:13:30 -0000 https://status.estatesync.com/incident/166196#7dd5cf6254dc1fee33ff527acfea1482ebb31eb7ab2483cb2e6c1fc66d04d146 Dashboard recovered. https://status.estatesync.com/incident/166196 Thu, 19 Jan 2023 23:11:53 -0000 https://status.estatesync.com/incident/166196#7710642fd7a18351cd13d82d4ec9334a07e995a18ba9c27230f5c67c95afb606 Documentation recovered. https://status.estatesync.com/incident/166196 Thu, 19 Jan 2023 23:06:31 -0000 https://status.estatesync.com/incident/166196#d3c12971f0a533308b293009f3442d49a69bd0c7a71d8a297da609141d97f18d Dashboard went down. https://status.estatesync.com/incident/166196 Thu, 19 Jan 2023 23:04:40 -0000 https://status.estatesync.com/incident/166196#801560c688928f819b88d4c7aee18e5a7fda4aeee76d326e65569fd6671d2632 Documentation went down. https://status.estatesync.com/incident/88795 Wed, 18 May 2022 07:00:00 -0000 https://status.estatesync.com/incident/88795#dcec95fa3f662cb8ca291712880e5eea5ea60f1401e97d03205df56e6ea55685 What happened 1. All EstateSync services were unavailable from around 5:30 CET. 2. From 7:30 CET we started to investigate the problem. 3. Our configured nameserver settings of our domain estatesync.com were deleted and unreachable. 4. We fixed the nameserver settings manually. 5. All services have been fully restored as of 8:00 CET (DNS propagation may take longer depending on location and provider). Cause Our domain account at our previous registrar Uniregistry was moved overnight to an account at the new parent company GoDaddy. We were informed that this process would not affect any important DNS settings and would not cause any downtime on our end. Unfortunately, the transfer did not go smoothly, and we had to manually intervene after being informed of the incident by our uptime monitors. Prevention We will move our domains to another trusted domain registrar in a timely manner. https://status.estatesync.com/incident/88795 Wed, 18 May 2022 07:00:00 -0000 https://status.estatesync.com/incident/88795#dcec95fa3f662cb8ca291712880e5eea5ea60f1401e97d03205df56e6ea55685 What happened 1. All EstateSync services were unavailable from around 5:30 CET. 2. From 7:30 CET we started to investigate the problem. 3. Our configured nameserver settings of our domain estatesync.com were deleted and unreachable. 4. We fixed the nameserver settings manually. 5. All services have been fully restored as of 8:00 CET (DNS propagation may take longer depending on location and provider). Cause Our domain account at our previous registrar Uniregistry was moved overnight to an account at the new parent company GoDaddy. We were informed that this process would not affect any important DNS settings and would not cause any downtime on our end. Unfortunately, the transfer did not go smoothly, and we had to manually intervene after being informed of the incident by our uptime monitors. Prevention We will move our domains to another trusted domain registrar in a timely manner. https://status.estatesync.com/incident/88795 Wed, 18 May 2022 07:00:00 -0000 https://status.estatesync.com/incident/88795#dcec95fa3f662cb8ca291712880e5eea5ea60f1401e97d03205df56e6ea55685 What happened 1. All EstateSync services were unavailable from around 5:30 CET. 2. From 7:30 CET we started to investigate the problem. 3. Our configured nameserver settings of our domain estatesync.com were deleted and unreachable. 4. We fixed the nameserver settings manually. 5. All services have been fully restored as of 8:00 CET (DNS propagation may take longer depending on location and provider). Cause Our domain account at our previous registrar Uniregistry was moved overnight to an account at the new parent company GoDaddy. We were informed that this process would not affect any important DNS settings and would not cause any downtime on our end. Unfortunately, the transfer did not go smoothly, and we had to manually intervene after being informed of the incident by our uptime monitors. Prevention We will move our domains to another trusted domain registrar in a timely manner.